Herro | AI customer service and order management for WhatsApp
Herro helps commerce teams turn WhatsApp conversations into ready-to-process orders.
Manage customer chats, products, delivery details, promotions, and follow-up in one workspace.
What Herro does
- Help your team respond to customer chats with AI.
- Capture orders and keep payment, fulfilment, and delivery details together.
- Manage products, pricing, stock, promotions, reminders, and reporting.
- Hand conversations to a person when they need human judgment.
Common questions
What is Herro?
Herro is an AI customer operations platform for businesses that sell through WhatsApp.
Who is Herro for?
Herro is for commerce teams that manage customer conversations and orders through WhatsApp.
Can a person take over a conversation?
Yes. Herro supports human handoff whenever a conversation needs personal attention.